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StepSafe Partner Program Terms

Last updated: October 5, 2026

1. About this program

The StepSafe partner program is run by StepSafe Technologies Inc. (“StepSafe”, “we”, “us”) on stepsafekids.com. You (“partner”) share a personal link or code. People who buy from the StepSafe shop with it get a discount, and you earn a commission.

This is a new program. It is separate from the referral program that ran during our Kickstarter campaign, which ended when the campaign closed on September 3, 2026. Nothing in that program carries over to this one, and its terms (kept at stepsafekids.com/referral-terms) do not apply here.

2. Joining

Anyone can sign up at stepsafekids.com/partners. You must be 18 or older. You do not need to be a StepSafe customer. One partner account per person. You agree to these terms when you sign up.

You get a link (stepsafekids.com/r/YOURCODE), a code, and a private dashboard link sent to your email. The dashboard link works without a password, so keep it private. If you lose it, you can ask for a new one on the partners page, and the old one stops working.

3. What the buyer gets

A buyer who arrives through your link, or types your code at checkout, gets 5% off the eligible products in their order (section 5). The discount is shown in the cart and on the payment page as “Partner discount” with your code.

One discount per order. A partner code cannot be combined with another discount code. If a buyer uses a different discount code, the order is not credited to a partner.

4. What you earn

You earn 15% of what the buyer actually paid for eligible products in the order. That is the amount after the 5% discount and before any tax. Commission is earned in the currency of the order (US or Canadian dollars) and rounded down to the cent.

Example: a buyer orders US$200 of eligible products with your code. The discount takes US$10 off, they pay US$190, and you earn 15% of US$190, which is US$28.50.

5. Eligible and excluded products

Eligible, when they are in the order at checkout: devices, Lifetime Pro, packs, bundles, prepaid service, StepSafe Care and StepSafe Protect, additional devices, accessories, and the Premium Digital Safety Kit.

Excluded from both the discount and the commission:

  • Donations (Donate to the mission).
  • Sponsor a Device.
  • Gift a Lifetime.
  • Buy One, Sponsor One. It is sold as one product at one price, with no separate price for the sponsored device, so the whole product is excluded. A buyer who wants the discount on their own device can buy the device and Sponsor a Device separately.
  • All monthly service payments after the first order. Recurring subscription charges never earn commission.

6. How an order is credited to you

  • When someone clicks your link, we save your code in a cookie on their device for 60 days. If they click another partner's link later, that partner gets the credit instead (last click wins).
  • A code typed at checkout always wins over a cookie from a link.
  • If the buyer removes the partner discount in their cart, the order is not credited to a partner.
  • We can only credit orders where your link or code reached checkout. If a buyer blocks or clears cookies, uses another device, or forgets your code, we cannot credit the order later.

7. When commission becomes payable

Every credited order moves through these stages on your dashboard:

  1. Waiting to ship. The order is placed. StepSafe devices are pre-orders, and a pre-order can be cancelled for a refund until it ships.
  2. Shipped. The order has shipped. There is a 30 day window after delivery to report damage.
  3. Payable. 30 days after the order ships, the commission becomes payable to you.
  4. Paid. We have sent it to you.

Devices ship in early 2027, so we expect the first payouts around early to mid 2027. An order with nothing to ship (for example, only the digital Safety Kit) becomes payable 30 days after it was placed.

Refunded or cancelled orders earn nothing. If part of an order is refunded, the commission is reduced in proportion. If an order is refunded after we have paid you for it, we may deduct that commission from your future commission.

8. How you get paid

We pay by Interac e-Transfer (Canada), PayPal or Wise, to the details you give us on your dashboard. We pay once a month, in the first week of the month, for all commission that became payable in the month before. It is marked paid on your dashboard when we send it.

The minimum payout is US$25 (or CA$25 for commission earned in Canadian dollars). If you have less than that payable, it carries over to the next month until it reaches the minimum. We cover the transfer fees on our side.

It is your job to keep your payout details correct. We email you whenever they change. We cannot pay without them, and unpaid commission stays owed to you until you add them.

9. Taxes

You are responsible for reporting your commission and paying any tax on it. We may ask for tax information before paying you. In particular, partners in the United States may be asked for an IRS Form W-9 before payment once their commission reaches US$600 in a calendar year.

10. The rules

By joining, you agree to all of these:

  • No self-referral. You earn no commission on your own purchases, and your code gives you no discount. This includes orders using your email address, and orders that are obviously by you or for you under another name or email.
  • Disclose that you earn a commission. Every time you share your link or code, say clearly that you earn a commission, in a way people will see before they click (for example, “I earn a commission if you buy through my link”). This is required by the US Federal Trade Commission's Endorsement Guides and Canada's Competition Act.
  • No spam.Follow Canada's anti-spam law (CASL) and any similar law where you are. Only send messages to people who know you or have agreed to hear from you. No bulk unsolicited email, texts or direct messages.
  • No bidding on our brand.Do not bid on “StepSafe”, “StepSafe Kids” or any of our brand terms, or misspellings of them, in paid search ads.
  • No medical or safety claims. Do not make any medical or safety guarantee or claim beyond what stepsafekids.com itself says. As our terms of service put it, StepSafe Kids is a location-awareness aid and does not replace responsible adult supervision, and no tracking device can guarantee a child's safety.
  • Do not pretend to be StepSafe. Make it clear you are a partner, not StepSafe itself. Do not choose a code or create accounts, pages or ads that look official.

11. Removing a partner, and ending the program

We can remove a partner, or withhold commission on the orders involved, for abuse or for breaking these rules. Removing a partner turns off their link and code.

We can end the program at any time. If we do, commission on eligible orders placed before the end date is still paid on the normal schedule.

12. Changes

We can change the commission rate, the discount rate or these terms for future orders. We will tell you by email before a change takes effect. Orders already placed keep the rates that applied when they were placed.

13. Privacy

Your dashboard never shows who bought: only the order date, your commission and its status. We keep your name, email, country and payout details to run the program and pay you, as described in our privacy policy.

14. General

You are an independent partner, not an employee or agent of StepSafe, and you cannot make promises on our behalf.

These terms are governed by the laws of Ontario, Canada. Questions? Email ashwin@stepsafekids.com.